Privacy Policy

Last Updated: [01.06.2024]

Welcome to The Salpila! Your privacy is critically important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services:

Personal Information: When you make a purchase, create an account, or contact us, we may collect personal details such as your name, email address, phone number, shipping address, and payment information.
Usage Data: We collect information on how you access and use our website, including your IP address, browser type, pages visited, and the time spent on our site.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our website and store certain information. You can set your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

We use the collected information for various purposes:

To Process Transactions: To process your orders, manage your account, and provide customer support.
To Improve Our Services: To analyze usage patterns and improve our website, products, and services.
To Communicate with You: To send you updates, newsletters, marketing materials, and other information that may be of interest to you. You can opt-out of receiving these communications at any time.
To Ensure Security: To monitor and enhance the security of our website and services.

3. How We Protect Your Information

We take your privacy seriously and implement various security measures to protect your personal information:

Data Encryption: We use SSL encryption to protect your sensitive information during online transactions.
Access Controls: We limit access to your personal information to those employees, contractors, and agents who need to know that information to process it for us, and who are subject to strict confidentiality obligations.
Regular Security Audits: We conduct regular security audits and updates to protect against data breaches and unauthorized access.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as these parties agree to keep this information confidential.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the acquiring company.

5. Your Choices and Rights

You have the right to:

Access and Update Your Information: You can access and update your personal information by logging into your account or contacting us directly.
Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe link in the emails or by contacting us.
Delete Your Information: You can request the deletion of your personal information by contacting us, and we will comply with your request as required by law.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these other sites and encourage you to read their privacy policies.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

The Salpila
No 81/11, 3rd lane New Nuge road, Peliyagoda, Sri Lanka
the.salpila@gmail.com
+94 76 859 1119